RV Trailer FAQ

Thank you for visiting our website… and discovering that Hardcastle’s RV Center is the source for your Recreational Vehicle needs, and more…

Serving Contra Costa County, the Greater Bay Area and surrounding areas since 1972. For your convenience, we are answering some of the most frequently asked questions by our customers in this section of the website. However, if you have any needs or questions not covered in our website, please do not hesitate in contacting us at (925) 754-4005.

What next?

What next?

Q. Is there a “Yearly Maintenance” on Rubber Roofs?

A. Yes, as a matter of fact, the manufacturer of your RUBBER ROOF recommends cleaning and conditioning your roof a minimum of once a year. At that time, you sould have a professional check the seal on your Air Conditioner, seams, and around the Antenna making sure the sealant is in good condition and will not leak. Leaks cause ugly brown staining, damage the wood inside and can be extremely costly.

Q. Should I “Paint” my Rubber Roof?

A. Painting a Rubber Roof should only be done as a LAST RESORT when there is  black  showing instead of the white. It should only be painted once before replacing the rubber membrane.

Q. We tried to light the refrigerator on propane and nothing happened. It has always worked on shore power.

A. I am sure that you checked the propane tanks first. If so, then be sure the “house” batteries are in good working condition. And check around the pilot assembly area for spider web’s. The little devils just love the taste.

Q. I smell propane. What should I do?

A. First shut down the tanks! Then be sure, if it is safe, open all doors and windows to let the coach air out. Prepare a solution of water and dish soap in a spray bottle. Take the solution to the tanks and slightly turn them on. Spray the valve area and look for gas bubbles. If the outside is ok repeat the procedure at all fittings, starting with the outside access doors.

Q. I have had my RV plugged into our home (shore power) for six months. When we wanted to go for the weekend the batteries wouldn’t work.

A. When the RV is parked always disconnect the batteries. The converter will over “cook” the house batteries and cause the liquid to boil out, thereby causing the batteries to fail. You should power up the batteries about 2 to 3 days before leaving. Always check the liquid level of the batteries before use.

Q. Someone told me that the refrigerator has to be level when in use and the RV is parked.

A. YES. The best level to have is the tiny round one with the center “Bulls Eye” and if the bubble is in the center then the fridge is level. The reason for this is on the back of the fridge is a coil  heat exchanger. It is filled with an ammoniated liquid. If the fridge is not level a clog can happen. This is why sometimes you can smell ammonia. Once you have this smell the fridge is toast.

Q. Our generator stopped running while we were camping. After we stopped for fuel, it would run again.

A. That’s good, because that is what it is supposed to do. The coach manufacture has a put a safety shut-off in your fuel tank so that once you have reached a certain fuel level the generator will shut down. This is to allow you enough fuel to get to a fueling station.

Q. Our satellite is not working and the salesman said the coach was satellite ready.

A. (1.) Do you have a Dish or Direct TV receiver? If not you must either purchase a “plan” or take the one from your home.

(2.) Once you are ready and if you have the basic unit, sometimes, you have to call in the “zip code” for your location.

(3.) Check all the connections to make sure that you have a solid power location.

(4.) If it is a mobile unit you can ask at “check in” for the best locations. Usually they will have a map with the co-ordinance for the satellites. Also, because most RV’s are really good people, your next door neighbor will not mind if you drag your cable through their camp site. But always ask, first.

Q. My trailer has been sitting all winter. Should I have the bearings in the wheel hubs checked?

A. Yes, bearings can become pitted when sitting. It’s always better to be able to choose when you have service done!